TERMS AND CONDITIONS

TERMS AND CONDITIONS

1. AGREEMENT TO TERMS

‍These Terms and Conditions constitute a legally binding agreement between you (“Client”) and LeadSend (“Company,” “we,” “us,” or “our”) regarding the use of our AI-powered lead generation services. By subscribing to our service, you acknowledge that you have read, understood, and agree to comply with these terms. If you do not agree, you must discontinue use immediately.

2. SERVICES PROVIDED

• LeadSend provides lead generation services through personalized email outreach.
• We do not engage in telemarketing, PPC, or paid social media advertising.
• Leads are generated based on the client’s specified targeting criteria.
• Results vary based on industry, offer, and market demand.

3. SUBSCRIPTION & BILLING

• The service is subscription-based at $499/month.
• Payments are processed automatically on a monthly basis.
• Clients may cancel their subscription at any time before the next billing cycle.
• No refunds are issued once a billing cycle begins, except as outlined in our Refund Policy.

4. CLIENT RESPONSIBILITIES

• Clients must provide accurate targeting information to ensure relevant outreach.
• Clients are responsible for timely follow-up on leads received.
• Clients must comply with all applicable email marketing laws and regulations.

5. CANCELLATION & REFUND POLICY

• Clients can cancel their subscription at any time via their dedicated Slack channel.
• Refunds are subject to approval and only considered if the service fails to generate leads despite fulfilling all prerequisites.
• Discounts or compensatory credits may be provided at our discretion in case of service disruptions.

6. SERVICE MODIFICATIONS & OPTIMIZATION

• Clients can request adjustments to email copy, targeting criteria, and offers via Slack.
• Changes are typically implemented within 24 hours.
• We conduct regular A/B testing to optimize campaign performance.

7. LIMITATION OF LIABILITY

• LeadSend does not guarantee closed deals or revenue generation; success depends on the client’s follow-up process.
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our service.
• Clients use our service at their own risk.

8. INTELLECTUAL PROPERTY

• All proprietary software, content, and processes used in delivering our service remain the property of LeadSend.
• Clients may not copy, modify, or distribute any aspect of our system without written permission.

9. DATA PRIVACY & SECURITY

• We prioritize data protection and comply with applicable privacy laws.
• Clients’ business and contact information are used solely for lead generation purposes.
• We do not sell or share client data with third parties.

10. TERMINATION

• LeadSend reserves the right to terminate or suspend services if a client violates these terms.
• Clients whose accounts are terminated for non-compliance will not be eligible for refunds.

11. AMENDMENTS

• LeadSend may update these Terms and Conditions at any time.
• Clients will be notified of significant changes via email or Slack.

For any inquiries regarding these terms, contact help@leadsend.ai.

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